Communication and Organizational Culture: A Key to by Joann N. Keyton

By Joann N. Keyton

A transparent and concise advent to different ways to learning organizational culture

Joann Keyton introduces the elemental elements-assumptions, values, and artifacts-of organizational tradition, attracts on commu

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Extra resources for Communication and Organizational Culture: A Key to Understanding Work Experiences (Volume 2)

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Instead, they may be associated with different layers of social practice and consciousness, some visible and accessible, while others are hidden and, for that reason, thought to be much harder to change. (Schoenberger, 1997, p. 117) Any cultural phenomenon may exist at one, two, or all three levels. An organizational culture is a system of artifacts, values, and assumptions-not anyone artifact, value, or assumption. , get employees together on Monday morning while they are fresh; motivate them with this week's goals so that the organization can meet its annual sales forecast).

_~ 1~ __ ~ ..... :. Ll_ ---- 26 COMMUNICATION AND ORGANIZATIONAL CULTURE Although deeply held, these tacit assumptions are subtle, abstract, and implicit. , as professionals, employees); about their relationships to other organizational members, clients, customers, vendors, and other external stakeholders; about the organization itself; or about the work that they perform. For example, one assumption held by printing press operators of a plant that produces and prints magazines is that any errors that make it into print are the responsibility of the editorial side of the operation located in another city.

3. Different groups and individuals in organizations construct their view of the organization and its activities differently. Each of these alternative interpretations is an ongoing negotiation of those realities; and all interpretations are valid for the organizational members who hold them. 4. Communication in an organization is constrained by the prior reality and also shapes the existing reality. 1 45 The process of organizational culture Opportunity and Threats from External Environments enter the organization the organization's culture by making sense of your work environment, work activities, and the people you work with.

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