Crossing Boundaries: The Deployment of Global IT Solutions by Ph. D. Rosann Webb Collins, Ph.D. Laurie J. Kirsch

By Ph. D. Rosann Webb Collins, Ph.D. Laurie J. Kirsch

This day companies are enforcing international info know-how (IT) strategies to aid their around the globe enterprise actions. The deployment of such suggestions represents new demanding situations for plenty of businesses, and there are few industrywide authorised practices or directions to attract on.

This booklet, in accordance with learn into the reviews of numerous companies, addresses key questions that needs to be spoke back to firstly enforce an answer and supply long term viability for that resolution. The booklet extra analyzes the original nature of world (versus family) IT strategies and identifies profitable practices for deploying them. specific realization is concentrated on how businesses effectively use particular deployment tactics, keep an eye on and coordination mechanisms, and alter administration techniques.

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Extra resources for Crossing Boundaries: The Deployment of Global IT Solutions (Practice-driven research in IT management series)

Sample text

In the Production Case, it took a six-monthlong project to upgrade to the newest version of the enterprisewide package. The “bolt ons” not only must be examined for consistency with a new version, but also their functionality must be compared to that of the new version. In one instance, the new version of the core system had the features provided by the bolt on (Production Case III. C). In the Metrics Case (III. C), there is no clear strategy for dealing with long-term support and maintenance, despite the fact that each region has added bolt ons.

An example of this would be a business unit that has recently been acquired that has completely different systems from the rest of the company. Another approach is to identify a unit that is somewhat isolated and will not be affected by any initial problems (Credit, Metrics and Shipments Cases). 2. Pick Location for Pilot/First Implementation to Communicate Global. Besides selling the solution, the location of the pilot/first implementation should not be in the same country as corporate headquarters or the development site.

In some companies, it is common to have employees with a global background and perspective, and these employees will have fewer problems in overcoming boundaries. It is also important to consider individuals who have existing personal relationships with the various stakeholder groups throughout the world since they can leverage those relationships and lines of communication. As one manager noted, “I think personal relationships are the grease and the lubricant that make it all work smoothly” (Metrics and Shipments Cases).

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